#Fcs remover wont open serial number
*We like to know which dongle is missing so that we can arrange to get it returned to the lab if the missing dongle is found. My FCP file will open with the message (duplicate serial number on another network). If a dongle is stolen and there is an official police report documenting the theft, a new dongle will be sold to the researcher for a replacement fee plus shipping.If a dongle is missing or misplaced, the lab will need to purchase a new one at the regular rates.*.If the dongle is 3+ years old, there will most likely be a replacement fee, because the dongle probably has been used extensively. If a FlowJo Dongle malfunctions, it is at the discretion of our dongle support team to replace or charge a replacement fee.The broken dongle must be returned to FlowJo, LLC. If a FlowJo dongle breaks due to rough handling, such as twisting it in the computer, dropping a laptop, hitting it with a vacuum cleaner or foot, a new dongle will be sold to the researcher for a replacement fee plus shipping.If a FlowJo dongle is defective due to its manufacturing, FlowJo will replace it without cost, and the faulty dongle must be returned to FlowJo, LLC.The Serial ID for the dongle will appear after the slash mark (“\”) Make sure that “Device Instance” is chosen.Ħ. Under Disk Drive, find the find the USB drive and double-click on itĥ. Click the “Hardware” tab, then “Device Manager”ģ. Right-click on My Computer, then click “Properties”Ģ. Click “Desktop View”, then “file Explorer”ġ. The serial ID is everything after the last slash mark (“\”)ġ. Choose “Details”, then “Choose Device Instance Path”ĥ. Right-click for Properties, then click “Hardware”Ĥ. Navigate to Computer, then click on the dongle driveĢ. The dongle ID will appear as the last part of a line, everything after the slash mark (“\”)ġ. Select “Device Instance Path” from the drop-down listĤ. Double-click the icon in the lower-right task bar that says “safely remove hardware”ģ. Click on the Storage tab, then click on Disk Utilityġ. Under USB HighSpeed Bus, click on USB DiskĦ.
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